Our Most Asked Questions

The delivery time with Sub60 Couriers depends on the service you choose. For local deliveries within Brisbane and the Gold Coast, we offer same-day or express delivery options For regional or interstate deliveries, times may vary based on the distance and service selected. For more accurate delivery estimates, please contact our team or visit our Service Times page.

Sub60 Couriers delivers to a wide range of locations across the East Coast, including Brisbane, Gold Coast, Tweed Heads and surrounding areas. We provide fast and reliable courier services for local, regional, and interstate deliveries. For more specific information about delivery zones or special service areas, please contact our team directly or visit our service area page.

You can deliver a wide variety of items. However, Sub60 Couriers cannot deliver hazardous materials (e.g., flammable substances, explosives, chemicals), perishable items without proper packaging, illegal substances, cash or high-value items, firearms or weapons, live animals, and personal identification documents. For more information view our Prohibited Goods list or contact our customer service team.

Sub60 Couriers offers delivery services beyond the Brisbane and Gold Coast regions, including regional and interstate locations. Delivery times and availability may vary depending on the distance and destination. For more information or to confirm if we can deliver to your desired location, please contact our customer service team and we will do our best to accomodate.

If your parcel is not delivered, please contact Sub60 Couriers’ customer service team immediately. Provide your tracking number and any relevant details about the shipment. Our team will investigate the issue and work to resolve it as quickly as possible. For more information, view our comprehensive guide.

To become a courier contractor with Sub60 Couriers, you can apply through our website or contact our team directly for more information. Typically, you’ll need a valid driver’s license, and insurance. Experience in courier or delivery services is a plus, but we also provide guidance for new contractors. After applying, our team will review your application and provide further details on how to get started.

If no one is available at the delivery location, we will attempt to contact the recipient for further instructions. If necessary, the parcel may be taken to a secure location or rescheduled for delivery at a later time.

If you need to change the delivery address after booking, please contact our customer service team as soon as possible. We’ll do our best to update your delivery details before the parcel is dispatched.

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