Many times in life, a single document can make or break your legal case or property settlement. In situations like this, would you really want to entrust it to any old courier? 

Below, we discuss what an important document courier is and why you should use one. By the end, you all know what these services offer and how they could be helpful to you. 

 

What Is an Important Document Courier?

An important document courier is a specialist delivery service that focuses on security and full-chain of responsibility. Usually these firms work by maintaining single driver custody, meaning that documents don’t transfer hands at any time between collection and delivery. 

 

This setup differs quite considerably from standard parcel services. With the latter, there are often multiple handoffs and many people can be responsible for the transfer of a single document. Consequently, accountability and security are reduced and there may even be regulatory implications where direct traceable delivery is required by a court. 

 

What Types of Documents Require Secure Courier Services?

In Australia, you usually need secure courier services for the following:

  • Responses to commercial contracts that have specific deadlines
  • Sensitive banking documents, including things like power of attorney and letters containing credit card information
  • Compliant medical records that maintain patient confidentiality
  • Legal document delivery, like subpoenas or original transcripts
  • Conveyancing and settlement paperwork, like mortgage discharges and transfers

 

Why Standard Courier Networks Are Not Always Suitable

As outlined above, standard courier networks aren’t always the best option when sending high-value documents. The main problem is the use of multiple sorting facilities. Documents change hands many times as they transfer between locations which leads to a higher risk of breach. Not only can documents be lost, but they can also be intercepted. 

At the same time, there is also no guarantee of same-driver custody. Ideally, you want one person to be responsible for your documents so that they can’t blame anyone else if they go missing. 

And finally, there is no real-time proof of delivery with most standard courier services. Courts often require this, but if the service doesn’t provide it, then you won’t get it. 

 

Key Features of a Professional Document Courier Service

So, what are the key features of a professional document courier service? 

 

Single-driver custody and chain of responsibility

As discussed, you want to make sure that the service offers single driver custody and chain of responsibility. To repeat, this means that just one person is responsible for looking after the document until it reaches its destination. 

 

Time-critical and court-related deliveries

Some courts also require that documents be delivered in a time-critical manner. Again, this is difficult to achieve when using standard services, but specialists understand the legal pressures and can make deliveries quickly. 

 

Confidential handling and accountability

Lastly, important document courier services are trained in things like confidential handling and accountability. They can assist you with:

  • Tamper-evident packaging and secure document transport
  • Mobile contact with driver at any time
  • Proof that they’re able to be compliant and adhere to privacy laws 

 

For added peace of mind, they may also include GPS tracking via an app. This provides additional confirmation that your documents have arrived as intended. 

 

Important Document Courier Services in Brisbane and the Gold Coast

If you are in the business area and require important document courier services, look out for the following: 

  1. Same-day services. You want companies that offer same day services across South Queensland, including the Gold Coast area. Some couriers will offer a 24-hour service, but if documents can be delivered on the same day, that’s even better.
  2. Coverage in your area. Courier services should cover the areas that you need to deliver to. For example, they might cover the Gold Coast and scenic areas like Brisbane, Beanleigh, Southport and so on. 

If you’re looking for guaranteed same-day lodgement or collection in Brisbane or The Gold Coast, Sub 60 can handle it for you. We offer a premium service that ensures your documents arrive safely at the intended destination. 

 

Now you know what an important document courier is

Reading this article, you should now understand what an important confidential document courier is. These services are useful when you can’t negotiate on deadlines and need absolute security when sending documents. Urgent document couriers avoid many of the problems associated with standard couriers, like lack of security at depots and multi-party handling. 

 

If you want to learn more about court-compliant and award-winning important document courier services, then visit Sub60’s courier page on our website or get in touch with our friendly team.Â